EDEN Privacy and Data Policy
Introduction
This Privacy Policy outlines the data collection, usage, sharing practices, and privacy options available to users on the EDEN Immersive Music Cinema Player platform (collectively, "EDEN," "we," "us," or "our"). By using our services, you consent to our collection and use of your data as described here. This policy is part of our Terms of Service, and we may periodically update it. If material changes are made, we will notify you via email or a notice on our site.
1. Children’s Privacy
EDEN does not knowingly collect personal information from individuals under the age of 16 (or the age of majority in certain jurisdictions). Individuals under this age may use the platform only through a guardian’s account. Guardians who believe EDEN has
collected information from a minor without consent can contact us to request deletion.
2. Data Collection
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Account Information: When you create an account, we collect information like email, password, and optional third-party platform account information.
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Payment Information: To process transactions, we work with payment vendors who handle and store your financial data; we do not store payment details directly.
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Content and Usage Data: We collect data related to content submissions (e.g., videos, comments, interactions during live events), device identifiers, browser type, and IP addresses.
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Third-Party Data Collection: Third parties, including advertisers and analytics providers, may collect data through cookies and other methods when you interact with our services.
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3. Data Usage
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Identification and Account Security: We use your data to verify your identity and safeguard our services.
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Service Operation and Customer Support: Data helps us provide our services, respond to support requests, and fulfill contractual obligations. Improvements and Customization: We analyze data to improve service features, personalize your experience, and deliver relevant content.
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Marketing and Compliance: With consent, we use data for marketing and to fulfill legal requirements.
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4. Data Sharing
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Authorized Vendors: EDEN may share data with vendors providing payment processing, hosting, analytics, and customer support services.
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Advertising: We may work with third-party advertisers who display relevant ads on our behalf. Legal
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Disclosures: We disclose data as needed to comply with legal requirements, protect our rights, or address safety concerns.
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Aggregated Data: Non-identifying data, such as aggregated usage statistics, may be publicly shared.
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5. User Rights and Choices
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Privacy Settings: You may control access to your content and profile via account settings.
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Data Access and Correction: You may update your data in settings or contact support for assistance.
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Opt-Out Options: Users may unsubscribe from promotional emails and adjust cookie settings via the Cookie Policy.
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Account Closure: Deleting your account will remove your data from our active systems, with certain data retained as necessary for legal purposes.
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6. Data Retention
We retain your data as long as your account is active. Closed accounts have their data deleted, though backups and financial records may be retained as required by law.
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7. International Transfers and Additional Rights
For users in certain jurisdictions, additional rights and cross-border data handling practices apply. Contact EDEN support for more information on these practices.
Contact Us For questions regarding this Privacy Policy, email us at